PRIVACY POLICY

Introduction

This Privacy Policy explains how our website collects, uses, stores, protects, and manages the personal information submitted by users during browsing, ordering, and using our platform services. This policy applies to all visitors, registered users, and customers who access and purchase products through our official website. We attach great importance to user privacy protection and strictly abide by global personal data protection principles to ensure that all personal data is processed safely, legally, and transparently. By accessing and using our website, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect

We only collect necessary and user-authorized personal information to support normal website operation, order processing, logistics delivery, and after-sales service. The information we collect may include personal identification information and transaction information actively submitted by users, as well as basic browsing data automatically collected by the system.
The actively submitted information includes but is not limited to your name, shipping address, contact phone number, email address, payment information, and order-related notes you fill in when placing an order or contacting customer service. The automatically collected information includes website browsing records, access time, page viewing records, device type, browser information, and basic network data, which helps us optimize website display and user experience.

How We Use Your Information

All collected user information is only used for internal service operation and will never be used for unauthorized commercial purposes or malicious dissemination. Firstly, we use your personal information to complete order confirmation, product shipment, logistics tracking, and smooth delivery of purchased goods to ensure that every order can be processed accurately and efficiently. Secondly, your contact information will be used to reply to your consultation messages, feed back order progress, handle return and refund applications, and provide professional after-sales support.
In addition, we may use your browsing data and order data to optimize website product display, adjust product categories, improve page functions, and upgrade overall shopping experience. We may also send you official service notifications, order updates, and product activity reminders via email, and you have the right to unsubscribe from such notification messages at any time.

Information Storage and Protection

We adopt industry-standard technical security measures and management mechanisms to protect your personal data from unauthorized access, disclosure, tampering, loss, or illegal theft. All user personal information and order data are stored on secure encrypted servers, with strict access authority control and data encryption protection procedures.
We will only retain your personal information for the period necessary to complete transaction processing, after-sales service, and service record verification. Once the data is no longer needed for service purposes, we will take standardized and safe ways to delete or anonymize the data to fully protect your privacy security. No employee or third-party partner can arbitrarily query, disclose or use user private information without authorization.

Information Sharing and Disclosure

We strictly adhere to the principle of non-disclosure of user private information. We will never sell, rent, or trade your personal information to any irrelevant third parties for commercial benefits. Under limited and necessary circumstances, we may share your basic information with authorized service providers who assist our business operations, including logistics and delivery service providers, payment channel service providers, and website operation maintenance service providers.
All cooperative third parties have signed strict privacy confidentiality agreements with us. They can only use your information to complete designated service work and are prohibited from using it for any other purposes. We will not disclose your complete personal private information to any external institutions or individuals without your explicit consent, except for the requirements of official legal procedures.

Cookie Policy

Our website uses standard browser Cookie technology to improve your browsing experience and optimize website operation. Cookies are small text files stored on your local device when you browse the website, which can record your browsing preferences, page access habits, and website access status. This technology helps the website remember your basic preferences, reduce repeated operation steps, and provide you with a more personalized and smooth browsing experience.
You can freely adjust the Cookie permission settings through your browser settings, choose to accept, reject or clear Cookie files. Disabling Cookies will not affect your basic browsing and order placing functions on the website, but may cause partial personalized service functions to be unavailable.

User Rights

You have independent and complete rights to your personal data, including the right to query, view, correct, update, and delete your personal information stored on our platform. If you need to sort out, modify or clear your personal information and order records, you can apply through our official contact channels.
You also have the right to refuse irrelevant push notifications and withdraw your information authorization at any time. We will not reduce our service quality to you due to your legitimate exercise of privacy rights. We respect and fully protect every user’s legitimate privacy rights and interests.

Policy Updates

We reserve the right to adjust and update this Privacy Policy irregularly according to website operation optimization, service upgrade and industry standard changes. Any updated version of the privacy policy will be officially displayed on our website page, and the revised content will take effect immediately after publication. We recommend that users regularly check this page to keep abreast of the latest privacy protection rules.

Contact Us

If you have any questions, doubts, or requests regarding this Privacy Policy, personal information processing, and privacy protection related matters, please contact us through the Contact Us page on our official website. All official contact channels and email addresses are displayed on the Contact Us page, and we will reply and properly handle your inquiries in a timely manner.